Get in touch
Contact Colombo Cosmetics
Have a question about an order, product authenticity, skincare recommendations, or wholesale supply? Our Sri Lankan customer care team is ready to assist you every day of the week.
WhatsApp & Phone Support
Fastest response (typically under 15 mins)
Message or call us directly for order tracking, Cash on Delivery (COD) confirmation, shade matching, fragrance advice, or return authorization.
Email Support & Inquiries
Official correspondence & B2B
Send us an email for detailed order inquiries, invoice requests, bulk reseller accounts, brand distribution partnerships, or privacy data requests.
Store & Distribution Center
Moulana Colombo Cosmetics
Main Street, Kattankudy 30100, Batticaloa District, Eastern Province, Sri Lanka. Operating nationwide with island-wide courier delivery across all 25 districts.
Customer Care Hours
Sri Lanka Standard Time (UTC+5:30)
- Monday – Thursday:9:00 AM – 9:00 PM
- Friday:9:00 AM – 12:00 PM, 2:00 PM – 9:00 PM
- Saturday – Sunday:9:30 AM – 8:30 PM
How We Can Help You
Order Tracking & Delivery
Check live status updates on our Track Order page using your order number and phone number, or message us for courier waybill assistance.
Returns & Replacements
Received a damaged or incorrect item? Report within 48 hours of delivery with photos on WhatsApp. Read our full Return Policy.
Wholesale & Resellers
For over 25 years we have supplied retail stores, salons, and online resellers across Sri Lanka. Contact us for bulk pricing on perfumes, attars, and skincare.